Vobile Group Limited Privacy Policy

Last Modified:  December 1, 2017

Vobile Group Limited, on behalf of itself and its subsidiaries (“Vobile”, “we”, or “us”), respects your privacy and is committed to the protection of personally identifiable information that you provide when you use its websites, www.vobilegroup.comwww.vobile.jpwww.vobile.hk, and www.vobileinc.com (the “Site”). This Privacy Policy is intended to provide notice of Vobile’s information collection practices, including the type of information gathered, how the information is used and safeguarded, and the choices you have about the collection and sharing of your information.

Your use of the Site constitutes acceptance of this Privacy Policy and Terms of Use. To view Vobile’s Terms of Use, click [here]



Contact Request Form

By filling in the contact request form, you may be asked to provide certain personally identifiable information, such as your real name, company, telephone number, and email address.


By registering on the mailing list or for the newsletter, your email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Vobile. Your email address might also be added to this list as a result of making a product purchase or use of one of Vobile’s services. You may choose not to receive additional newsletters from us by following the unsubscribe instructions contained in each email.

Information Collected by Other Means or Media

In some situations, we may also collect personally identifiable information and other information about you through other means, directly or indirectly. For example, if you access any Vobile content, or purchase such content via your wireless carrier or through another third party, Vobile may collect information directly from you or through the third party. In each case, Vobile will apply this Privacy Policy to any personally identifiable information that might be acquired.

Customer Support

Some services may offer support and technical assistance through customer service centers via telephone, online chat, or email. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to any information on file in order to provide the assistance that you need.


Vobile uses Google Analytics, a web analysis service provided by Google Inc. that enables Vobile to monitor and analyze web traffic and to keep track of Site usage. Google utilizes the data collected to track and examine use of the Site, to prepare reports on its activities and to share them with other Google services. Google may use the data collected to contextualize and personalize the ads on its own advertising network. The non-personally identifiable information collected is usage data and cookies, as detailed below. You can opt-out of having your information collected by Google Analytics by downloading the Google Analytics opt-out browser add-on provided by Google at https://tools.google.com/dlpage/gaoptout?hl=en. Downloading this add-on will not affect your use of the Site.

To read more about Google Analytics’ privacy policy please visit https://www.google.com/intl/en/policies/privacy/.

Usage Data and Cookies Collected

As you browse the Site, cookies are placed on your computer’s hard drive. Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes. In general, cookies can make the Web more useful by storing information about your preferences on a particular site. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. If your browser is set to not accept cookies, some portions of the Site may not function properly.

In addition to cookies, we use other technologies, including pixel tags, to gather information on how our users interact with our sites and to otherwise help us efficiently operate and monitor our sites and services. These technologies show us, for example, popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our sites and our services. Third parties we may engage, including online advertisers, may also use this technology to perform similar services for us as well as to assess their own advertising or services.

How We Respond to Do-Not-Track Signals

Vobile’s server currently does not recognize automated “Do Not Track” signals in browsers and does not treat visitors whose browsers send a DNT signal differently from those that do not send a DNT signal.


Non-Personally Identifiable Information

From time to time, Vobile may share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the Site.

Personally Identifiable Information

Vobile uses information about you to deliver the services that you request, to inform you of other services or offers in which you might be interested, and to improve and enhance our sites and services. If you provide Vobile with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.

If you opt in to receive email from us, you can always opt out of future marketing messages by following the directions in each message to “unsubscribe”. However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding technical support, product information, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.

You will be deemed to have consented to the disclosure to, and the use by, a subsequent owner or operator of a Vobile website or service, of any information about you contained in the applicable Vobile database, if Vobile assigns its rights and obligations regarding any of your information at the time of a merger, acquisition, or sale of all or substantially all of Vobile’s or such Vobile company’s assets related to the applicable site or service to a subsequent owner or operator. In the event of such a merger, acquisition, or sale, your continued use of the Site or any related service signifies your agreement to be bound by the Privacy Policy of the Site’s or service’s subsequent owner or operator.

Certain services made available via the Site are delivered by third party sites and organizations. By using any product, service or functionality originating from the Site domain, you hereby acknowledge and consent that Vobile may share such information and data with any third party with whom Vobile has a contractual relationship to provide the requested product, service or functionality on behalf of the Site to Vobile’s users and customers.

Please note that whenever you opt in to receive future communications from a third party, your information will be subject to the third party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

Vobile will not share, sell, rent, or disclose any personally identifiable information that we have collected except as stated herein, or in the following instances: 1) we have been given your consent to disclose; 2) we have previously informed you of the disclosure, including by means of our Privacy Policy or on the website; 3) we are required by law, legal process, or court order to disclose; 4) disclosure is necessary to identify, contact, or bring legal action against someone who may cause or is causing harm to, or interference with, Vobile’s rights or property, other Vobile Site users, or anyone else; or 5) to respond to an inquiry, request or complaint that you have made. Vobile may also use IP addresses in cooperation with Internet service providers to identify users if we deem it necessary to comply with law, to enforce compliance with this Privacy Policy or to protect the Site, our customers, or others.

Vobile does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use the Site only with permission of a parent or guardian.

Personally identifiable information is kept for the time necessary to provide the service requested by you, or stated by the purposes outlined in this Privacy Policy, and you can always request that Vobile suspend or remove the data.


While Vobile takes reasonable and appropriate precautions to protect your personally identifiable information from unauthorized disclosure and to prevent possible security breaches in our websites, services, and customer databases, no website, Internet transmission, computer system or wireless connection is completely secure.

Consequently, Vobile cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Site is at your own risk.


Vobile’s Site may frame, and/or contain links to, or advertisements about, non-Vobile websites. Other sites may also reference, advertise, or link to the Site. Vobile does not endorse or sponsor other websites, is not responsible for the privacy practices or the content of non-Vobile sites, expressly disclaims any statements or assertions made on such websites, and denies all liability associated with your use of, and the content on, such other sites and advertisements.


You have the right, at any time, to know whether your personal information has been stored and can consult Vobile to learn about their contents and origin, to verify their accuracy, to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format, to block any data held in violation of the law, or to oppose their treatment for any and all legitimate reasons. Requests should be sent to Vobile at info@vobilegroup.com.

California Residents

Once each year, California residents are entitled to request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes during the calendar year immediately prior to the current calendar year (e.g., requests made in 2016 will receive information about 2015 sharing activities). As set forth in this Privacy Policy, we comply with this law by offering our visitors the ability to tell us not to share your personally identifiable information with third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@vobileinc.com. You must include the Site as the subject line, and your full name, e-mail address, and postal address in your message (we will securely store this contact information).

Contact Us Regarding Privacy

Vobile is dedicated to protecting your personally identifiable information and welcomes comments and questions on this Privacy Policy. If you have any questions regarding this policy, please contact us:

Email: info@vobilegroup.com

Physical Mail:

Vobile Group Limited
c/o Vobile, Inc.
2880 Lakeside Dr., Suite 360
Santa Clara, CA 95054
Phone – +1 (408) 217-5000


Vobile Group Limited
c/o Vobile Group (HK) Limited
Room 2310, 23/F,
118 Connaught Road,
Sai Ying Pun,
Hong Kong.
Phone – +852 28809828

Notification of Changes

Vobile reserves the right to change this Privacy Policy at any time. In case of any material change to this Privacy Policy, we will replace the “Privacy Policy” link on the home page of the affected site(s) with a link entitled “Updated Privacy Policy” for no less than 30 days. All changes to this Privacy Policy will be effective when posted, and your continued use of Site after the posting will constitute acceptance of, and agreement to be bound by, those changes.